The shift toward websites and mobile apps is pushing more difficult customer problems to the call centers.
No comments yet.
Sign in to comment.
Other articles with overlapping topics.
Former Minnesota Gov. Tim Pawlenty took the helm of the Solar Energy Industries Association this summer with a mandate to build durable political power.
In remote Gabon, warmer nights and less rainfall may be preventing trees from growing the nutritious fruit the animals depend on.
The people of northern Virginia have been living with data centers for many years. But even they are resisting new developments. And they have specific wishes for how to regulate them.
Google and PG&E will enlist Silicon Valley homes with batteries and other devices to help the grid. But they’re ignoring the data center elephant in the…